BitKingz terms and eligibility

Our operator

Novatrix SRL runs our casino and is registered in Costa Rica with company number 3-102-893958. Our e-gaming licence is number 0000002, issued by Tobique Gaming Commission.

Where you can play

Players in the United Kingdom cannot use our real-money gambling services. Anyone who breaks this country restriction loses entitlement to withdrawals and refunds. We may close ineligible accounts and refuse or reverse their withdrawals.

Other country restrictions also apply. You are responsible for ensuring that online gambling is lawful where you live. You must be at least 18 and meet any higher minimum age that applies locally. We may ask for evidence of your age.

Bypassing country restrictions with a virtual private network is prohibited and can lead to the loss of winnings.

One personal account

Our account limit applies per person, household, network address and device. Duplicate accounts can be closed, with pending withdrawals cancelled and winnings confiscated.

Returns, bonuses and winnings earned while multiple accounts were active are forfeited. We may also require repayment of money already withdrawn from a duplicate account. Accounts and their balances cannot be transferred to another person.

Terms and disputes

If translated terms differ from the English version, the English wording governs. We may revise our terms.

Contact our support team first about a complaint. After an unsatisfactory internal outcome, you can escalate the dispute to Egis, our independent dispute-resolution body under Tobique Gaming Commission rules.

For assistance, email [email protected].